FAQs

We are dedicated to providing natural bath and body skincare solutions for those who suffer from dry skin. We understand how uncomfortable and frustrating dry skin can be, and we believe that everyone deserves to feel pampered and nourished in their own skin.

Here are a few FAQs you may have about our company and products: 

  1. Are your products really natural? Absolutely! We are committed to providing you with only the finest natural ingredients. Our products are free from harmful chemicals, sulfates, and parabens.

  2. Are your products cruelty-free? Yes, all our products are cruelty-free. We never test on animals and are proud to be part of the cruelty-free movement.

  3. Do your products contain any artificial fragrances? Our organic skincare are only scented with organically.  Our natural products are delicately scented with paraben and sulfate-free fragrance oils, ensuring a luxurious and safe experience for your skin.

  4. What skin types are your products suitable for? Our products are designed to cater to a variety of skin types, from dry to sensitive. However, our focus is offering soothing and luxurious skincare for extreme dry skin and eczema sufferers. 

  5. Can I use your products if I have allergies? While our products are formulated with gentle and natural ingredients, it's always recommended to check the ingredient list for any potential allergens.

  6. Do you offer products for specific skin concerns? Yes, we offer products tailored to address specific concerns such as dry skin, eczema, and more. Feel free to explore our range designed to meet your unique needs.

  7. How do I know which product is right for me? We understand that choosing the right product can be overwhelming. Our website provides detailed product descriptions and recommendations to help you make an informed choice.

  8. Do you offer international shipping? Yes, we offer international shipping to many countries. Shipping options and rates will be displayed at checkout.

  9. What is your return policy? We want you to love our products as much as we do. If for any reason you're not satisfied, please refer to our return policy on our website.

  10. Can I track my order? Absolutely, once your order is shipped, you will receive a tracking number via email to keep an eye on its journey to your doorstep.

  11. Are your products safe for sensitive skin? Many of our products are formulated with gentle ingredients suitable for sensitive skin. However, we recommend doing a patch test before using any new product.

  12. How often should I use your products? Usage frequency can vary based on the product and your individual needs. Our product descriptions provide recommendations for optimal usage.

Remember, if you have any further questions, feel free to reach out to us via our websites email inbox.Â